Built from real onboard service operations
ServOnBoard is being built for companies that send people aboard vessels to perform any service.Our tools help them find the right work, deliver it clearly and build stronger teams.
Why ServOnBoard exists
Juan Antonio Paez Igarza, known as Japi, entered the maritime industry in 2010 and helped found Tronav four years later. For years, four partners and one or two employees carried almost everything themselves.
In 2020, COVID became an awakening. Japi committed himself to growing a company that could work without its owners carrying every task. Tronav gradually reached 17 people and several locations.
The growth was real; so were the problems. More people and more work exposed the absence of connected tools for operations, leadership and sales. Japi began building what he could not find.
The ServOnTrack moment
During a Business Mastery seminar, Japi was asked to look at his company from above, compare it with others and identify a problem shared across the industry. He saw the same lack of visibility over service coordination: information was fragmented inside companies and across the chain connecting the final customer, every intermediary and the company performing the work. Even a simple onboard service could require dozens of emails to keep everyone aligned. Creating that visibility required three or four disconnected tools, each updated by hand. While completing the exercise and tracking a Domino's pizza, the contrast became impossible to ignore: why should a pizza be easier to follow than a maritime service?
That question became ServOnTrack.34 more repliesin this service thread
The people, contact, location and progress are visible in one shared view.
The idea grew with the company
Every company that sends people aboard to perform a service must find the work,deliver it well and build the company behind it.
ServOnSales
A managed outreach service being refined toidentify the right vessels, managers and decisionmakers, introduce your company clearly andmaintain consistent follow through until the rightopportunity becomes a real conversation.
Developing the service model
ServOnTrack
An operations platform being built to keep theoffice, field team, customer and intermediariesaligned through one connected service journey,from the first request and scheduling to completion,service documents and the final report.
Building and testing the platform
ServOnCore
A leadership system being designed to connectpurpose, people, weekly reporting and the meetingrhythm that keeps a growing company aligned,accountable and moving forward without everydecision depending on the owner.
Designing the operating rhythm
Built from the work itself.A note from Japi
“I am building the tools my own company needed; now I am inviting other owners to help make them better.”
Consulting may support the work when useful, but it is not the point. ServOnBoard is about practical tools that help a maritime service company function better without requiring its owner to carry every answer.
See what we are building
Choose how you would like to take part: see a live demonstration of the work in progress, help test early versions, or join the early access list as each solution becomes available.
Prefer to write directly? japi@servonboard.com